Purchase General Conditions
The General Terms and Conditions presented here establish the rights and obligations which are applied for the various parties in connection with the online sale of products and services offered by leoca-paris.fr. Members must have read these General Conditions and declared that they have accepted them in order to benefit from the offer of leoca-paris.fr
Article 1 : Glossary
Being understood as “Member”, it’s for any person who accepted these General Conditions, registered to leoca-paris.fr and wishes to enjoy the privileges of leoca-paris.fr. Being understood by “Order”, it’s for the purchase of a product on leoca-paris.fr. Being understood by “Code of reduction”, it’s for the value of the discount by LEOCA Paris that grants to a member during a purchase on LEOCA Paris.
Article 2 : Registration
The prospective member, who is declared and guaranteed to have the legal capacity to contract or to be engaged, must be more than 18 years old or holds the authorization of a person having the parental authority, a tutor or curator that he is a minor or incapable. The future member must complete a registration form on the pages of the website by filling in all the required fields and creating a password. Leoca-paris.fr/ reserves the right to accept or refuse a member, to review access rights or to limit registrations at any time. Members will receive a confirmation email, which validates their registration on the website. When the registration form is correctly completed, the registration is registered and the member becomes the holder of a personal account accessible by a password. All purchases made by the member on the website will be made through this account. Thanks to the password, the member has a right to use the website personally, punctually and non-transferable which is subjected to its preservation by the member, guarantees the confidentiality of transmitted data after entering the password. The member assumes all responsibility for the use of his/her password, for his/her retention and will take any measure to ensure confidentiality. Any purchase on the website will be renowned to have been made by the User, LEOCA Paris cannot be responsible for any action, consultation or transaction made by a minor under the responsibility or supervision of the member. In the event of loss, stolen or improper communication of the password to a third party, the User at the origin of the incident must immediately inform the Seller, who will immediately prohibit access to the website by this concerned password and will assign a new password. Leoca-paris.fr informs the member that his/her data will be used to receive sales email invitations and press releases from the sales team. Moreover, Leoca-paris.fr reminds that if the Member had to change his mind and no longer wanted to receive emails, he could at any time unsubscribe via the link “unsubscribe” at the bottom of the invitations or on request via the “CONTACT” tab or by mail addressed to LEOCA Paris / unsubscribe: 44 rue du Cherche-Midi 75006 PARIS – France.
Article 3 : Order
To purchase, the member will have to fill out an order form. By clicking on the “Add to cart” button during the ordering process, and having checked the content of the order in its “basket” and, if necessary, having modified it, the Buyer member declares to accept fully and without reserves the entirety of the present General Conditions of Purchase. The action of the member validating the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. The Seller, after having received the payment authorization in the conditions of article 6, automatically sends a confirmation of the order on the mailbox of the Buyer member.
Article 4 : Archive
Purchase orders and invoices are archived on a reliable and durable support stored in the Seller’s computer systems. The Buyer member can have access to purchase orders and invoices for a period of two years, by clicking on the tab “My order tracking” present on his/her account.
Article 5 : Terms of payment
Possible means of payment are: credit cards CB, Eurocard, Mastercard and Visa, Amex and Paypal. The customer will be debited within less than one week after the validation of the order. As soon as the payment is confirmed by the banking center, the order becomes effective. In case of bank refusal, leoca-paris.fr will automatically cancel the current order. All banking transactions are secured thanks to the secure payment tool that ensures the encryption of your personal data in compliance with the various applicable banking regulations in France. Leoca-paris.fr has no access at any time to your confidential banking data. It is, therefore, impossible to pre-register bank details to simplify the ordering process.
Article 6 : Displayed prices
The listed prices in the catalog are displayed in EUROS including VAT. For orders exempt from VAT, prices will be established in HT. The shipping costs is not taken into account in the shown rates. The original selling prices announced before reduction correspond to the prices consulted by the supplier as suitable public price. Prices are payable in Euros. Prices may be changed at any time by the Seller, the products are, however, billed at the price in effect at the time of placing the order. Promotions or sales cannot be combined with other discounts or preferential conditions.
Article 7 : Disputes
LEOCA Paris reserves the right to interrupt a transaction with a member for whom a dispute has already been identified. LEOCA Paris reserves the right to cancel a delivery or cancel an order placed by a member whose dispute is not solved or still in progress. In addition, LEOCA Paris reserves the right to request a photocopy of the identity card and / or bank card (front only) and / or a RIB of the buyer for payment by credit card and / or any information relating to the identity of the buyer. You have the right to access, rectify and delete personal data about you. As part of the fight against fraud on the Internet, the information relating to the Order of the Buyer may be transmitted to any third party authorized by law or designated by LEOCA Paris for the sole purpose of verifying the identity of the Buyer, the validity of the Order, the method of payment used and the envisaged delivery.
Article 8 : Delivery
The products will be sent by Chronospost to the delivery address that the Buyer has indicated in his/her profile. Deliveries are made everywhere in France and abroad. Within the limits of the available stocks, the order will be delivered before the deadlines announced on the website as the closing of the sale and after the validation of the order by the Buyer. The parcel will be delivered within 3 to 5 working days in France and 5 to 15 days abroad (Saturday, Sunday and holidays are excluded), except during special operations (promotions and sales) where the deadline can be longer. The Customer will be able to follow his/her parcel with the tracking number that will be communicated by email when sending the order. The parcel will be delivered to the delivery address indicated by the customer at the time of the order against signature. A notice must be deposited in mailbox in case of absence. The package must be collected at the nearest post office within the time indicated on the notice. The delivery costs are specified at the time of the order. They depend on the country and the delivery method. The announced delivery rates are inclusive of VAT. The customer will be responsible for all customs duties, taxes and other official charges as well as customs clearance fees due to the importation of products in the country where delivery is requested. When receiving the package, it is the responsibility of the recipient to verify the conformity of the product and to include on the delivery note the possible damage due to the carrier. In the event of confirmed degradation, the member must make a complaint by registered letter with acknowledgment of receipt within seven days after receipt of the package. The claim will be sent to the following address: LEOCA Paris 44, rue du Cherche-Midi 75015 PARIS. The product must be returned to the Seller by Colissimo following its original condition, with the right of return, within the same time, otherwise, the reclaim cannot be accepted. Return shipping costs are the responsibility of the Seller. It is then necessary that the customer encloses the proof of shipping costs to the parcel. These fees will then be refunded. LEOCA Paris declines any responsibility as for the non-respect of the delivery deadlines due to the unpredictable or insurmountable issues of the carrier (in particular in case of loss of products or strike). After a 30-day inquiry, if the parcel is considered as lost, LEOCA Paris refunds to the client the entire sum of the misplaced order.
Article 9 : Right of withdrawal and return of products
The right of withdrawal is exercised without penalty. The Customer returns the Order, without excessive delay and, at the latest, within fourteen (14) days of the communication of its decision to retract in accordance with Article L. 221-21 of the Consumer Code. Beyond this period of fourteen (14) days, the sale is close and defined. The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed. The Customer must firstly inform LEOCA Paris his/her desire to return his order in “My account”. The return of the Products is taken in charge by LEOCA Paris if the place of Delivery is carried out in one of the following countries: France, Belgium, Germany, UK, Italy, Spain, Netherlands, Portugal, Finland, Sweden, Denmark and Luxembourg. The return of the Products is the responsibility of the Customer and is at his/her risk if the place of Delivery is not in the aforementioned countries. The refund of the Order shall be made no later than fourteen (14) days from the date on which LEOCA Paris is informed of the Customer’s decision to retract. Therefore, the refund is only made provided that the brand could be able to recover the Products under the object of the return and the refund request. LEOCA Paris makes the refund using the same means of payment which has been used for the payment of the Order. Reimbursement of an order paid with a gift card will be automatically refunded. If the Customer does not comply with these T & Cs, LEOCA Paris will not be able to refund the concerned Products. In any case, the return costs are taken by LEOCA Paris if the Product delivered to the Customer is different from the Product ordered or if it is delivered damaged. Warning: – If the address indicated by the customer is wrong or if the customer does not pick up his parcel on time and the parcel is returned to LEOCA Paris, then the return shipping costs will be taken by the customer. – Items returned late will not be refundable and will be returned to the customer. – LEOCA Paris will not take back damaged, incomplete or used returned products. – Packages with no attachment to identify the member (order number, name,…) will not be resumed. – The absence of the original packaging and / or the delivery note will not in any way hinder the right of withdrawal available to the customer. Refunds are made within 30 days of the application of the right of withdrawal.
Article 10 : Product Guaranty
During a technical problem, leoca-paris.fr invites its members to contact the customer service via the contact form indicating “Order and Delivery”.
Article 11 : Coupon or Gift vouchers
Gift vouchers or coupon codes may be offered by leoca-paris.fr, they are not cumulative and applied only to the sales of leoca-paris.fr. The members who own a voucher or a promo code are free to use them when they wish as a gift or promo code per one purchase. Gift vouchers or coupons have a validity period of maximum 6 months. Gift vouchers/coupons and promo codes cannot be refunded in monetary form. They are non-recoverable in all cases of cancellation or return of product. No coupon, gift voucher or promo code will be credited by leoca-paris.fr once it is used. Gift vouchers and gift certificates obtained during participation in a contest have a maximum validity of 3 months. The validity period may be shorter and will be indicated in the rules of the game.
Article 12 : Copyrights
The website and its content are subject to legal protection for literary and artistic property (copyrights) and industrial property (trademarks, designs and models). The use of the website is limited to the consultation, editing and/or printing of all or a part of the website for strictly individual and private use. Any reproduction and dissemination of elements of the website for commercial purposes, as well as any modification, reuse or incorporation of these elements to other works is prohibited, except for the written authorization of LEOCA Paris. Failure to comply with these rules may result in the civil and criminal liability of the offender.
Article 13 : Protection of personal data
Collected personal information is subject to automated processing. They will be used to answer the different online shop services offered by leoca-paris.fr. By becoming a member of leoca-paris.fr, the visitor who has purposely given his prior agreement may receive offers from leoca-paris.fr by e-mail. The member will receive commercial offers from partners only if he has ticked the opt-in box beforehand. Files managed by leoca-paris.fr have been declared to the CNIL. In all cases, within the framework of the respect of the Law of Computer and Liberty and in application of article 27 of the Law 78-17 of January 6th, 1978, the member of leoca-paris.fr has a right of direct access, rectification and opposition data on the website via the “Contact” or by mail by writing to LEOCA Paris 44 rue du Cherche-Midi 75006 PARIS, indicating name, first name, email address. You can access information about you at any time and make the changes you think are necessary from “My account” section of the site.
Article 14 : Applicable Law
These Conditions of Purchase are subject to French law. Contact information: LEOCA Paris SAS with a capital of € 80,000, registered in the Paris Trade and Companies Registration under the number RCS B528 947 245. You can contact LEOCA Paris Customer Service via the “Contact” section on the website. An interlocutor will answer you as soon as possible, except holidays.